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OPERATIONAL EXCELLENCE IN 2018: AUSTRALIAN STATE OF THE INDUSTRY REPORT
For the 5th year running, we surveyed over 50 business improvement professionals from a cross-section of industries across Australia ahead of the 14th Annual Operational Excellence Week 2018, to uncover the major challenges, trends and opportunities for productivity gains in Australian business improvement now and in the coming months.
Enhancing Your IT Project Delivery Framework: Optimising End-To-End Processes by Driving Efficiency and Customer Experience
Ahead of
the OPEX for Government Summit 2019, we
chat with Simon Mair, General Manager of Solutions Delivery &
Support at The Bureau of Meteorology.
Simon will discuss how BoM has effectively rolled out their latest
IT project delivery framework in order to better provide services for their
customers and increase transparency throughout the whole process.
Optimising Your End-To End Efficiency To Create Citizen-Centric Services
Ahead of the OPEX for Government Summit, we
chat to Anil Mathew, Group Director of
Continuous Improvement, Western Sussex Health Trust NHS UK. Anil explains how the NHS have implemented
the Patient-First programme to drive organisational and operational changes
across their hospitals. Anil will also explore
how the programme’s success with staff and patients at the NHS, has seen its
adaption nationwide.